Donna Hanafi

Donna Hanafi

Head of Customer Satisfaction at Tictail

Donna Hanafi

Donna is currently Head of Customer Success & Insights at Tictail.com and Chairman of the steering committee for the program Digital Data Strategist at Hyper Island. She studied human-computer interaction at KTH and have had leadership positions in growth and marketing at both larger corporations and tech startups. Donna believes that growth comes from really understanding the customer experience and is a frequent speaker about getting both product and marketing more focused on customers and qualitative data. In 2015 Veckans Affärer named her as one of the digital supertalents in Sweden.